Platform For Agencies Wellness Hub About
Metric & Measurement

OWLS
SCORE

Organizational Wellness & Longevity System

Public safety wellness has never had a shared standard for measuring organizational health over time. The OWLS Score is Lighthouse's effort to build one — a composite metric drawn from real program data across the platform, designed to translate the long arc of wellness work into something agencies and the field can actually read. With more than 600 public safety agencies already on the platform, the foundation for that standard is being built now.

Foundational Phase — Data Gathering Underway
At a Glance
A Composite Score, Not a Survey
OWLS draws from structural program data — assessments, peer activity, member engagement — rather than point-in-time perception.
Built for the Long Horizon
Designed to capture wellness program trajectory across years, not snapshots. Survives leadership changes and budget cycles.
Field-Wide Standardization Goal
The aim is a common language for organizational wellness across law enforcement, fire, EMS, dispatch, corrections, and the justice system.
The Problem It Addresses

PUBLIC SAFETY WELLNESS
HAS NO YARDSTICK.

Agencies invest in wellness programs with no reliable way to measure whether those programs are gaining traction, holding steady, or quietly losing ground over time.

Most wellness measurement in public safety relies on self-reported surveys or crisis-adjacent data — neither of which captures the structural health of a program. The OWLS Score is being built to change that. It draws from what agencies are already doing inside the Lighthouse platform and translates that activity into a durable, comparable signal of organizational wellness.

Structural, Not Perceptual

OWLS is grounded in what programs are actually doing — assessments completed, peer contacts logged, member engagement sustained — not in how people feel about their program on a given day.

Longitudinal by Design

A single number at a single point in time tells you little. OWLS is designed to track program health across years — surfacing momentum, stagnation, and recovery in a way snapshots cannot.

A Common Language for the Field

The long-term goal is a shared framework that works across every public safety discipline — so a county sheriff's office and an urban fire department can measure wellness health against a common standard.

What It Draws From

THE SCORE IS BUILT FROM
REAL PROGRAM DATA.

Rather than asking agencies to self-report their wellness health, OWLS synthesizes signals already generated by agencies actively working inside the Lighthouse platform.

Input 01 — Wellness Blueprint
Assessment Depth & Trajectory
Baseline scores across wellness components, how those scores evolve over successive assessments, and the structural completeness of a program's documented foundation.
Input 02 — Peer+
Peer Program Activity
Volume, frequency, and follow-through of peer contacts and referrals over time — a de-identified signal of how actively a peer support program is functioning in practice.
Input 03 — Wellness App
Member Engagement
Sustained use among rank-and-file members — not just downloads or logins, but the kind of ongoing engagement that reflects a program that has taken root inside an agency's culture.
Input 04 — Agency Reporting
Direct Agency Input
Structured data contributed directly by agencies — program structure, staffing, initiative history — that provides context the platform data alone cannot capture.
Development Timeline

WHERE THE OWLS SCORE
STANDS TODAY.

Building a reliable composite metric for first responder wellness requires real program data gathered across real agencies over time. We are in that process now — and we're being deliberate about it.

01
Current Phase
Foundational Data Gathering

More than 600 public safety agencies are already on the Lighthouse platform — each one contributing to the dataset that will calibrate OWLS over time. Any agency can participate. The Wellness Blueprint is free, and it's the foundation the score is built on. Getting started now means your agency's program history is part of what shapes the standard.

Active Now
02
Year One — Two
Calibration & Weighting

Using accumulated data to calibrate component weights, test composite scoring models, and validate that the score reflects actual program health — not artifacts of how agencies use the platform.

In Development
03
Future State
Field-Wide Benchmarking

A published score and benchmarking framework agencies can use to understand where their program stands — and where the field stands — against a validated standard for public safety wellness.

Planned
Built Different

THIS ISN'T
THEIR DATA.
IT'S YOURS.

Lighthouse is a Public Benefit Corporation. That's not a marketing footnote — it's a structural commitment to the agencies and people we serve. The data agencies contribute to the OWLS Score is their data. It informs their score, serves their program, and helps build a standard that benefits the entire public safety field. This isn't a back-door data collection operation with a wellness product wrapped around it. Agencies deserve access to their own information — and they deserve to know exactly what it's being used for. OWLS is built on that principle

Public Benefit Corporation
Mission Over Margin
Lighthouse is independently owned and structured as a PBC — legally obligated to serve a public benefit, not just a return. That obligation shapes every product decision, including how data is handled.
Data Ownership
Agencies Own What They Build
Every assessment, peer contact log, and engagement signal belongs to the agency that generated it. OWLS draws on that data to produce a score — and agencies have access to the data that shapes it.
Field-Wide Benefit
A Standard That Serves Everyone
The standard OWLS is building benefits the entire public safety wellness field. Agencies that participate shape it — and every agency that earns a score gets something the field has never had before.
Part of the Platform

THE SCORE THAT THE
PLATFORM EARNS.

OWLS isn't a separate product — it's what emerges when an agency has been doing the work. The Blueprint establishes the foundation. PeerPath and Peer+ build the peer infrastructure. The Wellness App connects that work to members. OWLS translates all of it into a single, durable signal of organizational health. Agencies that start on the platform today are building toward a score that will mean something. That's by design.

Wellness Blueprint → OWLS
Assessment history and component scores form the structural backbone of the OWLS composite — the record of what a program has built and how it has evolved.
Peer+ → OWLS
De-identified peer contact and follow-up data provides a real-time signal of peer program vitality — one of the strongest indicators of a healthy public safety wellness program.
Wellness App → OWLS
Sustained member engagement — not launch activity, but ongoing use — signals whether a wellness culture has taken hold at the member level, not just the program level.